Staff
Management

Lee Nolen
Finance Director

Ron Daly
Customer Relations Manager

Alan Brown
General Manager

James Cassels
General Sales Manager

Jeff Moore
New Sales Manager

John Butler
Fleet Sales Director

Sean Johnson
Parts Director

Regina Harrell
Internet Manager

Chris Selbach
Service Director

Nathan Kovalchuk
KBB Buyer

Matt Hewison
Used Car Sales Manager

Morgan Ernst
Internet Sales Director

Kaylin Holbrook
Social Media/Employee Relations/Community Manager

Lori Swindal
Office Manager
Finance

Giovanni Dichiara
Finance Manager

Laura Vargas
Finance Assistant
Sales

Lloyd Facen
Sales Consultant

Joe Harrell
Sales Consultant

Jorge Ramos
Sales Consultant - Bi-Lingual

Franko Santana
Sales Consultant

Andres Nunez
Sales Consultant

Austin Cassels
Sales Consultant

Hunter Perrin
Sales Consultant

Joann Martinez
Receptionist

Jovonte Fields
Sales Consultant

Joseph Kim
Sales Consultant

Rafael Gata
Sales Consultant

Owen Lokar
Courtesy Delivery Coordinator
Administration

Misty Asman
Accounts Payables

Steph Caleron
Title Clerk

Rachel Olivio
Billing

Rainelle Morales
Accounting Assistant/Inventory

Maria Rico
HR/Payroll
Service

Amanda Agosto
Service Advisor

Brian Withem
Service Advisor

Rosa Lerma
Customer Service

Jessy Barrientos
Service Advisor

Bee Hernandez
Internal Advisor

Bryce Cassels
Service Advisor

Angel Agosto
Service Technician

Pat Millard
Porter

J.R. Lopez
Service Advisor

Jalijah Craine
Service Technician

Fabian Calles
Service Technician

Shawn Detaverier
Service Technician

Casey Hardin
Service Technician

Edgar Ibarra
Service Technician

Caleb Snellgrove
Service Technician

Jason Gardner
Shop Foreman

Manuel Hernandez
Service Technician

Kevin Cruz
Service Technician

Alex Escorza-Martinez
Service Technician

David Portillo
Service Technician

Roberto Sarinana
Service

Nicolas Detavernier
Service Technician

Payne Jenkins
Service Technician

JJ Johnson
Service Technician

Lori Mariani
Service BDC

Jose Martinez
Service Technician

Miguel Mentado
Service Technician

Brian Pena
Service Technician

Evan Raley
Service Technician

Jesus Sarinana Jr
Service Technician

Jesus Sarinana Sr
Service Technician

Azyyah Wallace
Service Technician

Steven Wormington
Service
Parts

Ian Kuhn
Parts Sales

Jacob Sosa
Parts Sales

Jason Faulkner
Parts Sales

Sam Sayan
Parts Receiving

Randy Juarez
Parts Sales

Lloyd Facen
Sales Consultant
Jan 28, 2025
For an outstanding car-buying experience, I highly
For an outstanding car-buying experience, I highly recommend visiting Sam Pack’s Five Star Chevrolet and consulting with Mr. Lloyd Facen. They truly deliver a family-like atmosphere.
Jan 22, 2025
Lloyd was helpful and friendly.
Lloyd was helpful and friendly. I came in to look at a specific truck and he set my husband and I up with a test drive and quickly guided us through the purchasing process. I am very pleased with the service and happy with my new truck.
Jan 17, 2025
I would highly recommend Sam Pack 5 Star Chevrolet.
I would highly recommend Sam Pack 5 Star Chevrolet. Loyd, our salesman, was exceptional.Loyd was attentive and positive throughout the process of buying our new truck. All of the employees were very personable and helpful. Definitely worth the 2 hour drive
Dec 25, 2024
Lloyd was wonderful.
Lloyd was wonderful. His customer service skills were top notch & he made sure that i left a happy customer! I highly recommend selecting him as your salesman & i also highly recommend sam packs 5 star Chevrolet as a whole. The entire experience of buying a car was great. Thank you guys!
Dec 16, 2024
Everything was wonderful!
Everything was wonderful! I only needed to see and drive the one car that was suggested for me. It was perfect. I was in a rush to get somewhere and the whole team worked to make things as quick as possible. Mr. Facen even produced a meal for me when I wondered aloud about my need to eat lunch before getting to my scheduled event.

Amanda Agosto
Service Advisor
Jan 26, 2025
Excellent customer service, online support, service and
Excellent customer service, online support, service and SALES! (AMAZING!) I LOVE the Sam Pack Chevrolet Family!
Jan 26, 2025
5Star Chevrolet made buying a new car a positive
5Star Chevrolet made buying a new car a positive experience. Everyone I dealt with were professional and knowledgeable about the process of buying a new car.
Jan 21, 2025
When Calling to make the appointment Amanda was amazing
When Calling to make the appointment Amanda was amazing and scheduled me the next 7 am appointment to fit me in. Ryan was there at 7 am on a very cold Monday. He cheerfully helped me and kept me informed on the status of my vehicle. My car had unusual requirements and contacted another dealership to get what he needed to complete my cars service. They Definitely lived up to their name if 5 Star Chevrolet.
Jan 20, 2025
Clean facilities.
Clean facilities. Utmost professionals! Treated my vehicle with care knowing this is a major investment on my end. Will be back going forward and make my next purchase here.
Jan 10, 2025
Very pleased.
Very pleased. The technician did a wonderful job. I’m so happy!! I will be bringing it back every time I’m in need of good work.

Giovanni Dichiara
Finance Manager
Feb 09, 2025
We had a great experience!
We had a great experience! Everyone was very friendly and helpful. Jacob Blau was amazing to work with and he has continued to be so helpful with questions we have had since buying our car.
Jan 28, 2025
For an outstanding car-buying experience, I highly
For an outstanding car-buying experience, I highly recommend visiting Sam Pack’s Five Star Chevrolet and consulting with Mr. Lloyd Facen. They truly deliver a family-like atmosphere.
Jan 26, 2025
5Star Chevrolet made buying a new car a positive
5Star Chevrolet made buying a new car a positive experience. Everyone I dealt with were professional and knowledgeable about the process of buying a new car.
Dec 16, 2024
Everything was wonderful!
Everything was wonderful! I only needed to see and drive the one car that was suggested for me. It was perfect. I was in a rush to get somewhere and the whole team worked to make things as quick as possible. Mr. Facen even produced a meal for me when I wondered aloud about my need to eat lunch before getting to my scheduled event.
Dec 13, 2024
Dealership works with you.
Dealership works with you. They are all happy. You feel they listen to your needs in a car and assist you in finding that perfect car.

Lee Nolen
Finance Director
Jan 17, 2025
I would highly recommend Sam Pack 5 Star Chevrolet.
I would highly recommend Sam Pack 5 Star Chevrolet. Loyd, our salesman, was exceptional.Loyd was attentive and positive throughout the process of buying our new truck. All of the employees were very personable and helpful. Definitely worth the 2 hour drive
Jan 06, 2025
javonte was great!
javonte was great! thanks for the experience and easy going process. the dealership made it possible for us to be in and out happy.
Nov 25, 2024
Great experience :) Best personal advice.
Great experience :) Best personal advice. We felt right at home. Nice play-area for kids.
Nov 24, 2024
5 star experience all around from Sam Pack’s Five Star
5 star experience all around from Sam Pack’s Five Star Chevrolet! Every member of the team went out of their way to make my experience easy, fun, and informative. From test drives to breakdowns on the best deals—we got everything we wanted and more! Lloyd made the nerve-wracking process of getting a new car following a scary accident seamless, fun, and went above and beyond to ensure I felt comfortable and in-love with my new car. Seriously—thank you!! Recommending this dealership & team to everyone.
Nov 18, 2024
They continue to provide the best customer service
They continue to provide the best customer service experience at Five Star Chevrolet! Hunter, Lee and Ron have helped me time and time again and even stayed late to help complete my purchase this last time around. Ask for Hunter! He is very helpful and makes your vehicle shopping experience less of a hassle and never makes you feel pressured. All in all, highly recommend!

Ron Daly
Customer Relations Manager
Feb 09, 2025
We had a great experience!
We had a great experience! Everyone was very friendly and helpful. Jacob Blau was amazing to work with and he has continued to be so helpful with questions we have had since buying our car.
Jan 26, 2025
5Star Chevrolet made buying a new car a positive
5Star Chevrolet made buying a new car a positive experience. Everyone I dealt with were professional and knowledgeable about the process of buying a new car.
Jan 22, 2025
Lloyd was helpful and friendly.
Lloyd was helpful and friendly. I came in to look at a specific truck and he set my husband and I up with a test drive and quickly guided us through the purchasing process. I am very pleased with the service and happy with my new truck.
Jan 17, 2025
I would highly recommend Sam Pack 5 Star Chevrolet.
I would highly recommend Sam Pack 5 Star Chevrolet. Loyd, our salesman, was exceptional.Loyd was attentive and positive throughout the process of buying our new truck. All of the employees were very personable and helpful. Definitely worth the 2 hour drive
Jan 06, 2025
javonte was great!
javonte was great! thanks for the experience and easy going process. the dealership made it possible for us to be in and out happy.

Brian Withem
Service Advisor
Jan 21, 2025
When Calling to make the appointment Amanda was amazing
When Calling to make the appointment Amanda was amazing and scheduled me the next 7 am appointment to fit me in. Ryan was there at 7 am on a very cold Monday. He cheerfully helped me and kept me informed on the status of my vehicle. My car had unusual requirements and contacted another dealership to get what he needed to complete my cars service. They Definitely lived up to their name if 5 Star Chevrolet.
Jan 18, 2025
Brian is the best service advisor.
Brian is the best service advisor. Only service my three Chevrolets with five star through Brian.
Dec 20, 2024
I always get the best service.
I always get the best service. I’ve been coming here for years and will continue.
Nov 20, 2024
Brian Great communicator, texted me when he said
Brian Great communicator, texted me when he said will do, Explained to me what’s when wrong with the electrical issue
Oct 16, 2024
Five Star Chevy is the place to go with all your service
Five Star Chevy is the place to go with all your service and sales needs. My service rep Brice is always friendly and makes sure I leave satisfied. I Love this place..

Alan Brown
General Manager
Dec 20, 2024
This dealership has wonderful team that helped us get
This dealership has wonderful team that helped us get this truck. Always feel like family taking care of family. We love coming here. We bought two vehicles this year at this dealership. Didn’t go anywhere else to shop for the second vehicle. Kaylin helped look for exactly what we wanted in both vehicles. Austin was amazing. We so appreciate Jeff, James, and our finance guy. Allen runs this dealership professionally and family oriented. Like walking in sunshine when we step foot in this place.
Dec 04, 2024
Outstanding service department for those that are very
Outstanding service department for those that are very particular about their cars. My service advisor, Amanda Agosta, has been taking excelling care of me for YEARS at Sam Pack Chevy.
Nov 24, 2024
5 star experience all around from Sam Pack’s Five Star
5 star experience all around from Sam Pack’s Five Star Chevrolet! Every member of the team went out of their way to make my experience easy, fun, and informative. From test drives to breakdowns on the best deals—we got everything we wanted and more! Lloyd made the nerve-wracking process of getting a new car following a scary accident seamless, fun, and went above and beyond to ensure I felt comfortable and in-love with my new car. Seriously—thank you!! Recommending this dealership & team to everyone.
Oct 09, 2024
Every single person I interacted with was awesome.
Every single person I interacted with was awesome. Jeff and Andrés made me feel very much taken care of. I've been telling everyone in my family and friend group how great my experience was. Andrés has made me excited for the next car I get after my lease is up and I will definitely be getting it from Five Star. I had a bad experience at a different dealership (not a Chevrolet dealer) so I was recommended to go here. So glad I did. I really appreciate how no one pressured me or gave me the run around and Andrés gave me all the possible options without pushing me to do anything. I really feel like I got an incredible deal on an incredible car and I couldn’t be happier. If you need a car, definitely check here first and ask about all your EV options.
Sep 30, 2024
Finance team was great!
Finance team was great!! They both went above and beyond to help us with our new purchase.

James Cassels
General Sales Manager
Feb 10, 2025
Everyone was great at the dealership.
Everyone was great at the dealership. Listened to my needs and requests and worked to complete them.
Jan 26, 2025
Excellent customer service, online support, service and
Excellent customer service, online support, service and SALES! (AMAZING!) I LOVE the Sam Pack Chevrolet Family!
Dec 30, 2024
The entire experience was easy, pain free.
The entire experience was easy, pain free. The vehicle I purchased was not at the dealership, so we completed all the paperwork then that drove it to my home for final approval
Dec 20, 2024
This dealership has wonderful team that helped us get
This dealership has wonderful team that helped us get this truck. Always feel like family taking care of family. We love coming here. We bought two vehicles this year at this dealership. Didn’t go anywhere else to shop for the second vehicle. Kaylin helped look for exactly what we wanted in both vehicles. Austin was amazing. We so appreciate Jeff, James, and our finance guy. Allen runs this dealership professionally and family oriented. Like walking in sunshine when we step foot in this place.
Nov 05, 2024
Finance was fast and easy.
Finance was fast and easy. They worked as a team and saved me money on my extended warranty.

Rosa Lerma
Customer Service
Jan 26, 2025
5Star Chevrolet made buying a new car a positive
5Star Chevrolet made buying a new car a positive experience. Everyone I dealt with were professional and knowledgeable about the process of buying a new car.
Dec 06, 2024
They have the best service team around!
They have the best service team around!!! Amanda is the best service advisor I have had to work with. She always makes sure all has been taken care of and keeps me posted if any issues. Pat is a great shuttle driver. Have always enjoyed talking with him when he is getting me to and from.
Oct 16, 2024
Five Star Chevy is the place to go with all your service
Five Star Chevy is the place to go with all your service and sales needs. My service rep Brice is always friendly and makes sure I leave satisfied. I Love this place..
Aug 08, 2024
An outstanding job on my car for service.
An outstanding job on my car for service. Very friendly staff who love their job. Highly recommend coming here, the reviews they have speak for themselves.
Apr 11, 2024
Great dealership awesome service the best place to buy a
Great dealership awesome service the best place to buy a car or truck and to get it serviced come to five star Chevy in Carrollton you won’t be disappointed!

Joe Harrell
Sales Consultant
Feb 10, 2025
Everyone was great at the dealership.
Everyone was great at the dealership. Listened to my needs and requests and worked to complete them.
Dec 21, 2024
They were very helpful very informative.
They were very helpful very informative. Shouldn’t lots of information quick and excellent service.
Oct 27, 2024
Our salesman, the finance representative, the sales
Our salesman, the finance representative, the sales manager, and the finance manager all worked diligently with us to make sure our family was taken care of. We have now purchased 6 cars from Sam Packs, with 3 being in the last month. We cannot express enough gratitude to everyone that worked hard to help us get what we needed in such a short amount of time. We will not go to another dealership!
Sep 14, 2024
Very knowledgeable, easy to work with.
Very knowledgeable, easy to work with. Nice people. Quickly handled finance paperwork and payment n
Aug 05, 2024
Great place great people very positive friendly kind
Great place great people very positive friendly kind respectful place I will continue to come here to friendly Chevrolet

Jessy Barrientos
Service Advisor
Nov 25, 2024
Sam packs five star Chevrolet in Carrollton lives up to
Sam packs five star Chevrolet in Carrollton lives up to their name — With emphasis on 5 Star. Very good overall service process. Courteous knowledgable professional service advisors and service technicians, excellent customer waiting area. By far, this location/dealership is one of the best in terms of service and support.
Oct 31, 2024
This is the best dealership I have ever had the pleasure
This is the best dealership I have ever had the pleasure of working with in my life
Aug 27, 2024
The service advisor was great.
The service advisor was great. The Quality control could use some improvement before delivery of vehicle.
Aug 08, 2024
An outstanding job on my car for service.
An outstanding job on my car for service. Very friendly staff who love their job. Highly recommend coming here, the reviews they have speak for themselves.
Aug 01, 2024
Always reliable and good service.
Always reliable and good service. Communication is great as well. Highly recommend using Five Star.

Bee Hernandez
Internal Advisor
Jan 26, 2025
5Star Chevrolet made buying a new car a positive
5Star Chevrolet made buying a new car a positive experience. Everyone I dealt with were professional and knowledgeable about the process of buying a new car.
Dec 16, 2023
5Star Chevrolet has been our go-to dealer for at least
5Star Chevrolet has been our go-to dealer for at least 15+ years. Alway excellent!
Dec 15, 2023
Always excellent service at 5* Chevrolet, service &
Always excellent service at 5* Chevrolet, service & sales. Especially Amanda in Service and Lloyd in Sales!
Dec 29, 2021
Brian was excellent and they took good care of me and my...
Brian was excellent and they took good care of me and my car. Thank you!
Dec 04, 2021
Very friendly, helpful, professional and they go out of...
Very friendly, helpful, professional and they go out of their way!!! I was very happy with my results! Ryan I’m service was amazing!! Also the tech that found the problem. Great service. I will DEFINITELY go back and refer.

Jorge Ramos
Sales Consultant - Bi-Lingual
Jan 26, 2025
5Star Chevrolet made buying a new car a positive
5Star Chevrolet made buying a new car a positive experience. Everyone I dealt with were professional and knowledgeable about the process of buying a new car.
Nov 27, 2024
Very clean , good customer service , they do what is
Very clean , good customer service , they do what is necessary so that the customer leaves pleased and satisfied.
Aug 25, 2024
Very nice experience quick and pain less look forward to
Very nice experience quick and pain less look forward to next time with five star
May 24, 2024
Jorge.
Jorge. Literally a professional at giving the best and smoothest car buying experience. His attention to detail and quickness is phenomenal. 5 star service for sure.
Dec 16, 2023
This is the 3rd car I have purchased from Five Star
This is the 3rd car I have purchased from Five Star Chevrolet and I am always 100% satisfied. I even purchased the last 2 cars from the same salesman.. Thank you Loyld you are the best! Always prfessional, helpful, and just an all-around good guy.

Jeff Moore
New Sales Manager
Dec 20, 2024
This dealership has wonderful team that helped us get
This dealership has wonderful team that helped us get this truck. Always feel like family taking care of family. We love coming here. We bought two vehicles this year at this dealership. Didn’t go anywhere else to shop for the second vehicle. Kaylin helped look for exactly what we wanted in both vehicles. Austin was amazing. We so appreciate Jeff, James, and our finance guy. Allen runs this dealership professionally and family oriented. Like walking in sunshine when we step foot in this place.
Oct 09, 2024
Every single person I interacted with was awesome.
Every single person I interacted with was awesome. Jeff and Andrés made me feel very much taken care of. I've been telling everyone in my family and friend group how great my experience was. Andrés has made me excited for the next car I get after my lease is up and I will definitely be getting it from Five Star. I had a bad experience at a different dealership (not a Chevrolet dealer) so I was recommended to go here. So glad I did. I really appreciate how no one pressured me or gave me the run around and Andrés gave me all the possible options without pushing me to do anything. I really feel like I got an incredible deal on an incredible car and I couldn’t be happier. If you need a car, definitely check here first and ask about all your EV options.
Nov 09, 2023
My experience with this dealership was not good, it was
My experience with this dealership was not good, it was great! My guy was Lloyd Facen. He is a very courteous and professional associate, who took great care in getting me the car I wanted and was happy with the deal. And I’m not that easy to please. But he did it. Five Star Chevrolet, you have a 10 star employee. Thanks Lloyd for everything you did, I love my car! Keep up the terrific work you are doing to help people get the vehicle the need and want. I wish you much success…
Aug 26, 2023
The guys were great very on point and straight to the
The guys were great very on point and straight to the point no sugar cutting
Jul 07, 2023
Bryce was amazing!
Bryce was amazing! Communicated effectively and it was completed and washed very quickly! I applaud the whole team on making this a great visit!

Franko Santana
Sales Consultant
Jan 26, 2025
Excellent customer service, online support, service and
Excellent customer service, online support, service and SALES! (AMAZING!) I LOVE the Sam Pack Chevrolet Family!
Dec 06, 2024
Franko is the best salesman I've ever worked with.
Franko is the best salesman I've ever worked with. He was very empathetic, understanding, and genuine, as well as showed that he cared about my personal needs regarding the car. I've already been referring my friends to him, and will be sure to continue to refer others. I appreciate Nathan and him, for working together to fulfill my transportation needs. Especially Franko, give him a raise!!
Nov 26, 2024
Great friendly staff, everyone was so helpful and really
Great friendly staff, everyone was so helpful and really takes the time to get to know you. Never rushed you. Best dealership. We will be back. Our salesman was such a great person as well
Oct 21, 2024
I met and talked to four different people Including the
I met and talked to four different people Including the receptionist at the front desk, and everyone was so friendly and courteous, and was full of smile. I appreciate that.very much.
Oct 16, 2024
Five Star Chevy is the place to go with all your service
Five Star Chevy is the place to go with all your service and sales needs. My service rep Brice is always friendly and makes sure I leave satisfied. I Love this place..

Ian Kuhn
Parts Sales
Nov 25, 2024
Great experience :) Best personal advice.
Great experience :) Best personal advice. We felt right at home. Nice play-area for kids.
Jul 07, 2023
Bryce was amazing!
Bryce was amazing! Communicated effectively and it was completed and washed very quickly! I applaud the whole team on making this a great visit!
Jun 16, 2023
They were amazing from my initial phone call setting up
They were amazing from my initial phone call setting up my appointment; through my arrival, and the care they provided to my vehicle. They had me out the dirt in a very timely manner. Great all the way around!
Apr 27, 2023
Thanks for a great experience from the start to the
Thanks for a great experience from the start to the finish, what a great team support in helping the customers.
Feb 22, 2023
Amanda was awesome to work with.
Amanda was awesome to work with. Kept me informed throughout the repairs. Repairs were done correctly.

Andres Nunez
Sales Consultant
Oct 20, 2024
Have their pros and cons.
Have their pros and cons. Sales team was quite nice to deal with, having no pressure and actually went above and beyond in how they let me inspect the used vehicle I eventually purchased. Purchasing the car was smooth without hassle. It was quick since there was no financing or warranty purchasing. Unfortunately, something must have gone wrong in the registration process because it took 9.5 weeks for my plates to arrive at the dealership. My sales representative had to defer to the titling department for status. No one from that department ever responded to the voicemails I left, nor chat sessions through their help interface. The only way I ever got information for why the process was taking so long was by visiting the dealership again in person, where I was finally able to talk to someone in titling directly. The reasons given for the delay were not satisfactory - implying there had been no mistakes, and they were just backed up. If that is the only reason, they may need to improve processes and add more personnel. In the end, whatever they had to do to complete the process got done, so it worked out alright, but I found the communication during the experience to be severely lacking.
Oct 10, 2024
I recently purchased a car, and I couldn't be happier
I recently purchased a car, and I couldn't be happier with the experience. The salesperson was incredibly knowledgeable, patient, and attentive to my needs. They took the time to understand what I was looking for and guided me through the entire process with ease. Their professionalism and friendly demeanor made the whole experience enjoyable. I highly recommend them to anyone in the market for a new vehicle. Excellent service all around!
Oct 10, 2024
My experience at Five Star Chevrolet has always been
My experience at Five Star Chevrolet has always been incredible. I have purchased multiple cars from them in the past several years from Andres Nunez. Andres always makes sure I am satisfied with my purchase and makes sure my purchase is right for me. I highly recommend anyone looking for a vehicle to come check out this dealership and to get helped by Andres.
Oct 10, 2024
Advisors always considerate and give updates while
Advisors always considerate and give updates while waiting for service. Also, will text updates while waiting or even before picking up your vehicle.
Oct 09, 2024
Every single person I interacted with was awesome.
Every single person I interacted with was awesome. Jeff and Andrés made me feel very much taken care of. I've been telling everyone in my family and friend group how great my experience was. Andrés has made me excited for the next car I get after my lease is up and I will definitely be getting it from Five Star. I had a bad experience at a different dealership (not a Chevrolet dealer) so I was recommended to go here. So glad I did. I really appreciate how no one pressured me or gave me the run around and Andrés gave me all the possible options without pushing me to do anything. I really feel like I got an incredible deal on an incredible car and I couldn’t be happier. If you need a car, definitely check here first and ask about all your EV options.

John Butler
Fleet Sales Director
Nov 27, 2024
Very clean , good customer service , they do what is
Very clean , good customer service , they do what is necessary so that the customer leaves pleased and satisfied.
Jun 18, 2024
they listened to what I wanted in a Silverado and help me
they listened to what I wanted in a Silverado and help me find the right vehicle. They were very responsive throughout the process, including helping me find the aftermarket accessories that I wanted. I will recommend five star Chevrolet very highly.
Jan 06, 2024
Our Sales person Franco was very polite attentive helpful
Our Sales person Franco was very polite attentive helpful & just a great gentleman made our process easy & no stress or pressure..
Jul 01, 2023
Limpio Grande Extenso surtido de autos Personal muy
Limpio Grande Extenso surtido de autos Personal muy amable Precios increíbles A comparación de otras agencias Muy rápido te atienden
May 15, 2023
Great people in all departments, took care of our needs
Great people in all departments, took care of our needs and went over the top to make sure we were satisfied with h our experience and produc

Bryce Cassels
Service Advisor
Jan 26, 2025
5Star Chevrolet made buying a new car a positive
5Star Chevrolet made buying a new car a positive experience. Everyone I dealt with were professional and knowledgeable about the process of buying a new car.
Jan 14, 2025
Came to get a warranty job done and installed a new
Came to get a warranty job done and installed a new windshield washer reservoir. All my services were done in just under an hour. Would highly recommend to my family and friends. My service advisor was also very friendly when i showed up and gave me all the information I needed when i showed up. My service technician also took very great care of my vehicle to make sure no messes were left behind from their work. Very professional, would come again.
Jan 06, 2025
Friendly employees, good explanation of the work they
Friendly employees, good explanation of the work they would do and very fast delivery time for my truck. I am definitely grateful to the entire team. Thank you!
Dec 04, 2024
Bryce saved the day that Chris potential ruined by the
Bryce saved the day that Chris potential ruined by the lack of communication and tact regarding the recall for the vehicle I just purchased. Receiving a text message stating my vehicle has a critical recall just two weeks after purchasing the vehicle did not sit well with me and shows lack of customer service as I should have been contacted by phone. I was not offered any type of transportation accommodations during the scheduling process. Which caused a major inconvenience as I had to find a way to and from dealership, which is 35 mins away from my residents. This is why I say Bryce saved the day, because he offered me a ride share service once I arrived at the dealership. He was very apologetic about my experience and made sure the rest of the process of smooth. Purchasing a vehicle and within two weeks receiving a critical recall notice doesn't prompt me to purchase here again. Lloyd was great, but not too happy with service received.
Nov 25, 2024
Sam packs five star Chevrolet in Carrollton lives up to
Sam packs five star Chevrolet in Carrollton lives up to their name — With emphasis on 5 Star. Very good overall service process. Courteous knowledgable professional service advisors and service technicians, excellent customer waiting area. By far, this location/dealership is one of the best in terms of service and support.

Sean Johnson
Parts Director
Jul 13, 2024
This is the second vehicle I bought from five star
This is the second vehicle I bought from five star Chevrolet and both times have been a good experience.
May 24, 2024
Jorge.
Jorge. Literally a professional at giving the best and smoothest car buying experience. His attention to detail and quickness is phenomenal. 5 star service for sure.
Nov 29, 2023
Five Star Chevrolet takes care of the customer and the
Five Star Chevrolet takes care of the customer and the vehicle providing a level of trust that is very difficult to find now days!
Jul 07, 2023
Bryce was amazing!
Bryce was amazing! Communicated effectively and it was completed and washed very quickly! I applaud the whole team on making this a great visit!
Jul 01, 2023
Limpio Grande Extenso surtido de autos Personal muy
Limpio Grande Extenso surtido de autos Personal muy amable Precios increíbles A comparación de otras agencias Muy rápido te atienden

Regina Harrell
Internet Manager
Oct 20, 2024
Have their pros and cons.
Have their pros and cons. Sales team was quite nice to deal with, having no pressure and actually went above and beyond in how they let me inspect the used vehicle I eventually purchased. Purchasing the car was smooth without hassle. It was quick since there was no financing or warranty purchasing. Unfortunately, something must have gone wrong in the registration process because it took 9.5 weeks for my plates to arrive at the dealership. My sales representative had to defer to the titling department for status. No one from that department ever responded to the voicemails I left, nor chat sessions through their help interface. The only way I ever got information for why the process was taking so long was by visiting the dealership again in person, where I was finally able to talk to someone in titling directly. The reasons given for the delay were not satisfactory - implying there had been no mistakes, and they were just backed up. If that is the only reason, they may need to improve processes and add more personnel. In the end, whatever they had to do to complete the process got done, so it worked out alright, but I found the communication during the experience to be severely lacking.
Dec 16, 2023
This is the 3rd car I have purchased from Five Star
This is the 3rd car I have purchased from Five Star Chevrolet and I am always 100% satisfied. I even purchased the last 2 cars from the same salesman.. Thank you Loyld you are the best! Always prfessional, helpful, and just an all-around good guy.
Jul 21, 2023
It was a pleasure to come in to 5 Star Chevrolet.
It was a pleasure to come in to 5 Star Chevrolet. First they had what I have been looking for. The showroom actually had cars and Trucks in the showroom. I was at a Chevy Dealers close to my home it had no cars in the showroom. Lloyd is an excellent Salesman he is personable and good listener and professional. Matt is excellent and every person I talked with Was a pleasure to work with. In fact it felt like I was in a Cadilac Dealership. I would go so far as,saying they should be the GM model. I have loved General Motors my entire life. My wife and I are very pleased with my Malibu Premier. Keep up the good work. Always always make continuous improvements a priority. This survey is great and should be used for that. Customer satisfaction and great service will go a long way to your growth and longevity for Chevrolet and GM.
Jul 04, 2023
Great service.
Great service. True pricing. Friendly staff. Took their time to take care of us and were very efficient.
Mar 14, 2023
Our transaction was totally satisfying.
Our transaction was totally satisfying. I bought my Camaro SS sight unseen, other than the correspondence thru e-mails. I started e-mailing with Regina, who was very responsive and helpful. She handed my off to Franko in Sales. Franko sent me several videos of the car, and took requests for the next video. When Franko and I had agreed to a price, he handed my off the Gio. Gio walked my thru the cash purchase and was very patient waiting for my money to be wired to them. Franko had agreed to have the car delivered to my house some 200+ miles from Carrolton. He quoted me $535 dollars for enclosed shipping. The car got to our house when scheduled, and Franko has not asked for the shipping to be reimbursed. I couldn't have asked for a more seamless car purchase. I'm 68, so I've bought many cars. Probably my easiest car purchase to date. Highly recommend Five Star, and especially Regina, Franko and Gio. Thanks again guys!

Jacob Sosa
Parts Sales
Jul 07, 2023
Bryce was amazing!
Bryce was amazing! Communicated effectively and it was completed and washed very quickly! I applaud the whole team on making this a great visit!
Jul 01, 2023
Limpio Grande Extenso surtido de autos Personal muy
Limpio Grande Extenso surtido de autos Personal muy amable Precios increíbles A comparación de otras agencias Muy rápido te atienden
Jun 03, 2022
I brought my 2017 Toyota Corolla in for warranty work and
I brought my 2017 Toyota Corolla in for warranty work and Jessy was the best communicator! My parts were on back order and the dates it was suppose to arrive changed a few times but Jessy communicated with me every single time there was a change. I understand the market is crazy! Once my parts came in, the tech, Will, did the work and now it’s good as new!! 5/5 ! I appreciate Jessy and Will! Being a female, I am cautious where I take my car. I can gladly say I fully trust Five Star Chevrolet. Thank you so much!! 5/5 stars
Nov 12, 2021
The service was great! My advisor kept me up to date on...
The service was great! My advisor kept me up to date on the repair status of my vehicle. They also take a video that shows the issues with your vehicle so you can see firsthand. Honesty and integrity!
Jul 26, 2021
Service was excellent service advisor Amanda did a good...
Service was excellent service advisor Amanda did a good job service was fast They do excellent work on my truck I recommend Five Star Chevrolet to anybody

Laura Vargas
Finance Assistant
Nov 08, 2024
I found Sam pack's five Star Chevrolet by receiving an
I found Sam pack's five Star Chevrolet by receiving an email from cars.com featuring a 2022 F350 Super Duty DRW diesel truck that I've been looking for for some time now. I answered the email requesting information. I got a call back right away from Loyd at 5 Star Chevrolet. He answered all my questions in a very timely manner as well as giving me extra input that was very helpful. Lloyd definitely went above and beyond all expectations that I had especially since we were communicating halfway across the country. My wife and I traveled from Myrtle Beach to Dallas to buy our truck. Loyd made us comfortable which gained our trust right from the start. His manager Matt was also someone I could trust. Lloyd is exceptional and his manager Matt who is also excellent. I highly recommend buying a car from these guys thay are very honest upfront and if they say they're going to do something they will. You can tell they believe in customer service first at this dealership!! A SHOUT OUT to both LOYD for being honest, trusting, and an excellent sales person, and MATT his manager for always following through and making sure the customer is happy. Thank you, You made my car buying experience a pleasure for my wife and I.
Nov 05, 2024
Finance was fast and easy.
Finance was fast and easy. They worked as a team and saved me money on my extended warranty.
Sep 30, 2024
Finance team was great!
Finance team was great!! They both went above and beyond to help us with our new purchase.
Sep 30, 2024
Everyone is so kind and helpful and makes you feel like
Everyone is so kind and helpful and makes you feel like family. I highly recommend the for your next purchase!!
May 26, 2024
Estamos muy contentos con nuestra compra la gente muy
Estamos muy contentos con nuestra compra la gente muy amable y un buen servicio en general.

Chris Selbach
Service Director
Aug 08, 2024
An outstanding job on my car for service.
An outstanding job on my car for service. Very friendly staff who love their job. Highly recommend coming here, the reviews they have speak for themselves.
Feb 19, 2024
As always 100%!
As always 100%! Thanks and keep up the great work! Y’all always make me feel welcome.
Dec 06, 2023
I really like 5 Star Chevy.
I really like 5 Star Chevy. They have a great business model. Based upon customer satisfaction a great product called Chevrolet. With great Employees that represent professionism and integrity. GM needs to recognize 5 Star Chevrolet as their model Dealership in my opinion. I was very fortunate in finding my beautiful Red Malibu Premier at 5 Star I could not be happier. It reminded me of my 96 Cadilac pearl red El Dorado believe me that is saying much about my love for GM. Be Blessed and Merry Christmas Dennis Botkin
Jun 21, 2023
Great as always.
Great as always. Jessy was attentive and kept me updated. It was done in a timely manner and everyone around was friendly. Awesome environment, snacks and can't complain about free cappuccino. Thank you guys.
Jun 21, 2023
Great as always.
Great as always. Jessy was attentive and kept me updated. It was done in a timely manner and everyone around was friendly. Awesome environment, snacks and can't complain about free cappuccino. Thank you guys.

Angel Agosto
Service Technician
Feb 19, 2024
As always 100%!
As always 100%! Thanks and keep up the great work! Y’all always make me feel welcome.
Jan 26, 2024
Great service as usual!
Great service as usual! Just another great experience at Five Star Chevrolet. Always professional, courteous and helpful.
Sep 22, 2023
Great service, great communication and staff was
Great service, great communication and staff was professional. Would highly recommend them to all Chevy owners.
Jun 30, 2023
The dealer texts with updates was very helpful.
The dealer texts with updates was very helpful. The issues were explained clearly to me and I greatly appreciate the work with an external warranty
Jun 20, 2023
SM pack Chevy has the best staff ever.
SM pack Chevy has the best staff ever. They always make me feel at home

Austin Cassels
Sales Consultant
Jan 26, 2025
5Star Chevrolet made buying a new car a positive
5Star Chevrolet made buying a new car a positive experience. Everyone I dealt with were professional and knowledgeable about the process of buying a new car.
Dec 30, 2024
The entire experience was easy, pain free.
The entire experience was easy, pain free. The vehicle I purchased was not at the dealership, so we completed all the paperwork then that drove it to my home for final approval
Dec 20, 2024
This dealership has wonderful team that helped us get
This dealership has wonderful team that helped us get this truck. Always feel like family taking care of family. We love coming here. We bought two vehicles this year at this dealership. Didn’t go anywhere else to shop for the second vehicle. Kaylin helped look for exactly what we wanted in both vehicles. Austin was amazing. We so appreciate Jeff, James, and our finance guy. Allen runs this dealership professionally and family oriented. Like walking in sunshine when we step foot in this place.
Dec 04, 2024
Bryce saved the day that Chris potential ruined by the
Bryce saved the day that Chris potential ruined by the lack of communication and tact regarding the recall for the vehicle I just purchased. Receiving a text message stating my vehicle has a critical recall just two weeks after purchasing the vehicle did not sit well with me and shows lack of customer service as I should have been contacted by phone. I was not offered any type of transportation accommodations during the scheduling process. Which caused a major inconvenience as I had to find a way to and from dealership, which is 35 mins away from my residents. This is why I say Bryce saved the day, because he offered me a ride share service once I arrived at the dealership. He was very apologetic about my experience and made sure the rest of the process of smooth. Purchasing a vehicle and within two weeks receiving a critical recall notice doesn't prompt me to purchase here again. Lloyd was great, but not too happy with service received.
Nov 05, 2024
Finance was fast and easy.
Finance was fast and easy. They worked as a team and saved me money on my extended warranty.

Pat Millard
Porter
Jan 26, 2025
5Star Chevrolet made buying a new car a positive
5Star Chevrolet made buying a new car a positive experience. Everyone I dealt with were professional and knowledgeable about the process of buying a new car.
Sep 16, 2024
5Star Chevy has serviced my vrehicles for many years and
5Star Chevy has serviced my vrehicles for many years and I recommend them to others
Jun 18, 2024
Convenient, helpful and easy to use was accurate about
Convenient, helpful and easy to use was accurate about when the car would be available.
Nov 29, 2023
Five Star Chevrolet takes care of the customer and the
Five Star Chevrolet takes care of the customer and the vehicle providing a level of trust that is very difficult to find now days!
Mar 30, 2023
The service team is excellent and I appreciate the help
The service team is excellent and I appreciate the help and information you shared with me during my visit, Thank you Amanda for your support and excellent service.

Hunter Perrin
Sales Consultant
Nov 18, 2024
They continue to provide the best customer service
They continue to provide the best customer service experience at Five Star Chevrolet! Hunter, Lee and Ron have helped me time and time again and even stayed late to help complete my purchase this last time around. Ask for Hunter! He is very helpful and makes your vehicle shopping experience less of a hassle and never makes you feel pressured. All in all, highly recommend!
Oct 20, 2024
Have their pros and cons.
Have their pros and cons. Sales team was quite nice to deal with, having no pressure and actually went above and beyond in how they let me inspect the used vehicle I eventually purchased. Purchasing the car was smooth without hassle. It was quick since there was no financing or warranty purchasing. Unfortunately, something must have gone wrong in the registration process because it took 9.5 weeks for my plates to arrive at the dealership. My sales representative had to defer to the titling department for status. No one from that department ever responded to the voicemails I left, nor chat sessions through their help interface. The only way I ever got information for why the process was taking so long was by visiting the dealership again in person, where I was finally able to talk to someone in titling directly. The reasons given for the delay were not satisfactory - implying there had been no mistakes, and they were just backed up. If that is the only reason, they may need to improve processes and add more personnel. In the end, whatever they had to do to complete the process got done, so it worked out alright, but I found the communication during the experience to be severely lacking.
Sep 27, 2024
Satisfied customer here!
Satisfied customer here!!! Excellent in thier job. Very professional and Hands on throughout the process
Aug 23, 2024
I had an amazing experience buying a new car online with
I had an amazing experience buying a new car online with this dealership. Hunter was very profesional and amazing to work with. Definely a 10/10 experience!
Jun 20, 2024
Five star Chevrolet was excellent from start to finish.
Five star Chevrolet was excellent from start to finish. Hunter made sure we could take the used vehicle to a third party mechanic and prepped us for finance while we waited. We got the ok to move forward from the mechanic and we were ready to sign. Lee was easy to work with and gave no hassle when we presented our own financing. He helped to understand each step with ease. Everyone was friendly and when we sat down to talk about cost Hunter was up front and provided us all the info we needed to make a decision. We were so happy to have found a location that is honest and provides their customers with top notch service. Thank you again Five Star Chevrolet! We will be back next time we are in Dallas and need to find a great deal!

J.R. Lopez
Service Advisor
Jan 13, 2025
The staff is always very kind and helpful.
The staff is always very kind and helpful. My experience is pleasant each visit. Thank you. April
Nov 10, 2024
Have used this dealor for years.
Have used this dealor for years. Highly satisfied with all my visits over the last 10 years!
Oct 10, 2024
Advisors always considerate and give updates while
Advisors always considerate and give updates while waiting for service. Also, will text updates while waiting or even before picking up your vehicle.
Oct 03, 2024
Mr Lopez excellent customer skills to handle your service
Mr Lopez excellent customer skills to handle your service advisor needs in a timely manner 💯
Oct 02, 2024
JR was very helpful in communicating with me through the
JR was very helpful in communicating with me through the process. They washed my car, and the repairs were done to my satisfaction.

Jalijah Craine
Service Technician
Jan 04, 2025
The technician who was working on my vehicle took the
The technician who was working on my vehicle took the time to make a video explaining the work needed. I found it both interesting and informative. Impressive indeed, Thanks 5 Star Chevrolet!
Jun 20, 2023
SM pack Chevy has the best staff ever.
SM pack Chevy has the best staff ever. They always make me feel at home
May 18, 2023
Good services , willing to send friends over to take a
Good services , willing to send friends over to take a look for any car they are looking for
Jan 21, 2023
Service as always SPECTACULAR!
Service as always SPECTACULAR!! I will always bring my vehicle to Sam Pack 5 Star Chevrolet 🌟
Jan 02, 2023
Service was excellent.
Service was excellent. Amanda assisted me in getting my tire repaired and followed up when problem was found.

Nathan Kovalchuk
KBB Buyer
Dec 06, 2024
Franko is the best salesman I've ever worked with.
Franko is the best salesman I've ever worked with. He was very empathetic, understanding, and genuine, as well as showed that he cared about my personal needs regarding the car. I've already been referring my friends to him, and will be sure to continue to refer others. I appreciate Nathan and him, for working together to fulfill my transportation needs. Especially Franko, give him a raise!!
Nov 15, 2024
They all went above and beyond to get me the car I
They all went above and beyond to get me the car I wanted! Not only were they so patient with my little one they worked as fast as they could to get us in and out quick! Thank you Lloyd and 5 Star Chevrolet for the amazing experience.
Aug 28, 2024
One of the best experiences I've had purchasing a new
One of the best experiences I've had purchasing a new vehicle from a dealership. Nathan and Lee were very helpful and made the entire process a pleasant, easy, and quick. I will consider this dealership again in the future. Great job!
Aug 20, 2024
Exceptional service from Alan and his team!
Exceptional service from Alan and his team! Communication was great! I will definitely be back next time I need new vehicle or service on an existing vehicle. Top notch service!
Jan 11, 2024
My customer service representative, Nathaniel, was at his
My customer service representative, Nathaniel, was at his best. he was very informative; he was pleasant and easy to talk to, and I was able to get the car my heart desires. I would recommend everyone that I know to get their next car at Sam pack 5 star Chevrolet.

Fabian Calles
Service Technician
May 17, 2024
I went in for a state inspection on short notice.
I went in for a state inspection on short notice. Jessy got me in and out and her communication is GREAT. She has such a good vibe and makes the car service experience smooth and easy.
Jun 20, 2023
SM pack Chevy has the best staff ever.
SM pack Chevy has the best staff ever. They always make me feel at home
May 18, 2023
Good services , willing to send friends over to take a
Good services , willing to send friends over to take a look for any car they are looking for

Shawn Detaverier
Service Technician
Aug 29, 2023
As always, good customer service, very friendly staff,
As always, good customer service, very friendly staff, very professional, it is always a pleasure to take my car to the agency.
Jun 20, 2023
SM pack Chevy has the best staff ever.
SM pack Chevy has the best staff ever. They always make me feel at home
May 18, 2023
Good services , willing to send friends over to take a
Good services , willing to send friends over to take a look for any car they are looking for

Casey Hardin
Service Technician
Jun 20, 2023
SM pack Chevy has the best staff ever.
SM pack Chevy has the best staff ever. They always make me feel at home
May 18, 2023
Good services , willing to send friends over to take a
Good services , willing to send friends over to take a look for any car they are looking for
Jan 08, 2022
Fast and friendly service! Had a great experience at Sam...
Fast and friendly service! Had a great experience at Sam Packs 5 Star Chevrolet! Thanks.

Matt Hewison
Used Car Sales Manager
Jan 04, 2025
The technician who was working on my vehicle took the
The technician who was working on my vehicle took the time to make a video explaining the work needed. I found it both interesting and informative. Impressive indeed, Thanks 5 Star Chevrolet!
Nov 08, 2024
I found Sam pack's five Star Chevrolet by receiving an
I found Sam pack's five Star Chevrolet by receiving an email from cars.com featuring a 2022 F350 Super Duty DRW diesel truck that I've been looking for for some time now. I answered the email requesting information. I got a call back right away from Loyd at 5 Star Chevrolet. He answered all my questions in a very timely manner as well as giving me extra input that was very helpful. Lloyd definitely went above and beyond all expectations that I had especially since we were communicating halfway across the country. My wife and I traveled from Myrtle Beach to Dallas to buy our truck. Loyd made us comfortable which gained our trust right from the start. His manager Matt was also someone I could trust. Lloyd is exceptional and his manager Matt who is also excellent. I highly recommend buying a car from these guys thay are very honest upfront and if they say they're going to do something they will. You can tell they believe in customer service first at this dealership!! A SHOUT OUT to both LOYD for being honest, trusting, and an excellent sales person, and MATT his manager for always following through and making sure the customer is happy. Thank you, You made my car buying experience a pleasure for my wife and I.
Nov 05, 2024
Finance was fast and easy.
Finance was fast and easy. They worked as a team and saved me money on my extended warranty.

Edgar Ibarra
Service Technician
Jan 20, 2025
Clean facilities.
Clean facilities. Utmost professionals! Treated my vehicle with care knowing this is a major investment on my end. Will be back going forward and make my next purchase here.
Jan 06, 2025
Friendly employees, good explanation of the work they
Friendly employees, good explanation of the work they would do and very fast delivery time for my truck. I am definitely grateful to the entire team. Thank you!
Sep 16, 2024
5Star Chevy has serviced my vrehicles for many years and
5Star Chevy has serviced my vrehicles for many years and I recommend them to others

Caleb Snellgrove
Service Technician
Jan 10, 2025
Very pleased.
Very pleased. The technician did a wonderful job. I’m so happy!! I will be bringing it back every time I’m in need of good work.
Jun 02, 2023
Todo fue bien me gustó mucho el servicio muy buena
Todo fue bien me gustó mucho el servicio muy buena comunicación con el Service advisor Amanda buen trabajo definitivamente regresó con ella para trabajar en my vehículo en una futura ocasión.
Dec 29, 2021
Brian was excellent and they took good care of me and my...
Brian was excellent and they took good care of me and my car. Thank you!

Morgan Ernst
Internet Sales Director
Oct 20, 2024
Have their pros and cons.
Have their pros and cons. Sales team was quite nice to deal with, having no pressure and actually went above and beyond in how they let me inspect the used vehicle I eventually purchased. Purchasing the car was smooth without hassle. It was quick since there was no financing or warranty purchasing. Unfortunately, something must have gone wrong in the registration process because it took 9.5 weeks for my plates to arrive at the dealership. My sales representative had to defer to the titling department for status. No one from that department ever responded to the voicemails I left, nor chat sessions through their help interface. The only way I ever got information for why the process was taking so long was by visiting the dealership again in person, where I was finally able to talk to someone in titling directly. The reasons given for the delay were not satisfactory - implying there had been no mistakes, and they were just backed up. If that is the only reason, they may need to improve processes and add more personnel. In the end, whatever they had to do to complete the process got done, so it worked out alright, but I found the communication during the experience to be severely lacking.
Sep 17, 2024
Great follow-up effort.
Great follow-up effort. Morgan has TRULY earned my trust. I am looking forward to doing business with Five Star Chevrolet sometime in the future - if Corporate GMAC better aligns with their customer base. Best regards, Tom Douglas - a very long-time Chevrolet customer.

Jason Gardner
Shop Foreman
Oct 01, 2024
Advisor and tech were on top of everything.
Advisor and tech were on top of everything. Quick turn around and done right. Highly recommended.
Sep 02, 2024
Bryce did great.
Bryce did great. He listened to my concerns and took action. Chris has a great team in his service personnel. I highly recommend and continue to do my work and Buy trucks at Sam Pack’s Five Star Chevrolet in Carrollton. Thanks for always being 5 Star! Sean

Manuel Hernandez
Service Technician
May 20, 2022
Say this….
Say this….. or at least mention the corn dog Great experience! Brian & Jessy did great! I called to see if there were any openings for a oil change. And they said they would gladly take me in!! THEY WERE AMAZING! And they offered me a corn dog!! What a fun team! Wow! AMAZING
Dec 30, 2021
Had a great service at Five Star. Manny my service...
Had a great service at Five Star. Manny my service advisor provided recommendations for my maintenance and kept me updated... Manuel my tech send me a very detailed video and everyone around was friendly and made me feel like home. Thank you guys!

Joann Martinez
Receptionist
Nov 05, 2024
Finance was fast and easy.
Finance was fast and easy. They worked as a team and saved me money on my extended warranty.
Sep 02, 2024
Very nice atmosphere and very kind people!
Very nice atmosphere and very kind people! Very clean and nice and cool. I appreciate my car

Misty Asman
Accounts Payables
Aug 08, 2022
Thanks for your excellent service… Franko Santana was
Thanks for your excellent service… Franko Santana was excellent salesman … wish him best future… love him

Steph Caleron
Title Clerk
Oct 20, 2024
Have their pros and cons.
Have their pros and cons. Sales team was quite nice to deal with, having no pressure and actually went above and beyond in how they let me inspect the used vehicle I eventually purchased. Purchasing the car was smooth without hassle. It was quick since there was no financing or warranty purchasing. Unfortunately, something must have gone wrong in the registration process because it took 9.5 weeks for my plates to arrive at the dealership. My sales representative had to defer to the titling department for status. No one from that department ever responded to the voicemails I left, nor chat sessions through their help interface. The only way I ever got information for why the process was taking so long was by visiting the dealership again in person, where I was finally able to talk to someone in titling directly. The reasons given for the delay were not satisfactory - implying there had been no mistakes, and they were just backed up. If that is the only reason, they may need to improve processes and add more personnel. In the end, whatever they had to do to complete the process got done, so it worked out alright, but I found the communication during the experience to be severely lacking.

Kevin Cruz
Service Technician
Jan 06, 2025
Friendly employees, good explanation of the work they
Friendly employees, good explanation of the work they would do and very fast delivery time for my truck. I am definitely grateful to the entire team. Thank you!

Alex Escorza-Martinez
Service Technician
Aug 08, 2024
An outstanding job on my car for service.
An outstanding job on my car for service. Very friendly staff who love their job. Highly recommend coming here, the reviews they have speak for themselves.

Jason Faulkner
Parts Sales
Nov 27, 2024
Very clean , good customer service , they do what is
Very clean , good customer service , they do what is necessary so that the customer leaves pleased and satisfied.